Collecting location and age data to manage your users and protect your company!
Confirming user age and location can be essential for meeting legal requirements, user segmentation, and more. Using Centercode’s User Account Settings features you can collect any or all of this information immediately upon account creation.
These fields can be made mandatory, optional, or hidden:
Upon collecting Date of Birth, your portal does the math for you, calculating the numerical age of your users and opening up helpful User Management options. For example, you might configure your Recruitment Limiting Filter or Community Notices to block users who are below legal age restrictions. You could automatically segment users to designated teams depending on age ranges to sort users into demographic buckets. Once collected, Birthdate (and Age) is functional across the site - displayed within User Summaries and readily available in Filters and Views.
To enable the collecting any of this info upon Account Creation:
- Log into your Centercode portal as a Community Administrator
- In the Navigation Bar Click on Community Administration-> All Community Tools
- Click on User Account Settings under “Advanced Configuration”.
- Use the drop down menus to select one of the following for each type of information:
- Hidden - field will not appear on Account Creation page
- Shown - field will be on Account Creation page but is not required
- Required - field will be on Account Creation page and is required
- When you have chosen your selection, click Submit
- Typically, it’s not legal to retain any information pertaining to children under the age of 13. We recommend you use Notice-based Automated Segmentation to “soft-block” these accounts.
- For any concerns about the ramifications of collecting information about children under 13, consult your legal team for further guidance.
Important Note: Community or Project Managers should not use the Centercode platform to collect information about children without consulting legal counsel and complying with all applicable legal requirements, including parental consent.Did this answer your question?