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- Troubleshooting & Miscellaneous
I can't find a user who I'm searching for.
Users who have been invited must complete their registration to have an account.
This article applies to All editions
A common scenario a Centercode administrator experiences is attempting to search for a user account but not finding it. In most cases, this is because the user was invited but didn't access their invitation yet. To resolve this simple, you may send a follow-up email invitation.
Teams and Legacy edition users can check their Recruiting Management pages to see the status of a particular user invite.
Resources for that are below: