How do I associate an External Destination with a Feedback Status?

Within Centercode, you can choose to associate an External Destination with a Feedback Status. When a user on the given Team selects a Feedback Status corresponding to the External Destination, the External Destination will immediately trigger and send the appropriate Email or HTTP post.

Click Here to view a video of the process designed to accompany the steps listed below:

From the Project Homepage:

1. Click the Project Tools link in the left hand menu.
2. Click the Feedback Types button in the main body area.
3. Mouse over the desired Feedback Type and click the Modify button.
4. Click the Workflow button.
5. In the External Destination column of the desired Team and Status of the Workflow, select the appropriate External Destination from the Drop Down list.
6. Repeat step 6 for each Team and Status of the Workflow where you want to utilize your External Destination.
7. Click the Submit button at the bottom of the page.

You have successfully linked an External Destination to a Feedback Status.

Related Article

How do I create, modify, or remove an External Destination?
What is Workflow and how is it used?

Requirements

• Manage Feedback Types Role
• Existing Feedback Type with established Workflow
• Existing External Destination for the corresponding Feedback Type