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Why is my Survey empty in Survey Management?

Troubleshoot your Survey appearing blank or without elements

This Article Applies To:
Impact Edition Pro Edition Team Edition Legacy Edition


If a Survey isn't showing your questions, it's likely because the account you're using has had its Survey results removed.

To resolve this from the Project Homepage:

  1. Search for your account in the Knowledge Base Search (name, email, partial)
  2. Click into the account
  3. Click the Profile tab
  4. Scroll down and click your Survey's name with red "Removed"
  5. Click Reset Access
  6. Confirm selection