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Project management FAQ

 

Table of Contents:

Help! I removed all the project managers from a project! (Or, How do I get access to a project I am not a PM of?)

Don't worry! Centercode automatically prevents removing ALL project managers from a project. All you'll need to do to regain access for your team is find who the last remaining project managers is and either have that person reinvite your PM team, or assume their account and invite them yourself. 

To find the remaining project manager for a project you can simply build a filter/view combo to let you see which projects each user is listed as a project manager for, and find someone in the project you are looking for.

To build this view:

  1. Navigate to your community user management page via Community menu -> Community management -> Users
  2. Change the "User role" dropdown to Administrators 
  3. Select the + icon in the view row to create a new view
  4. Navigate to the Project activity data set, and double click Active projects (Project manager) to add it to your view
  5. Click Create and apply view to view the list you just created
  6. Hover over a user who is a PM in the relevant project, and click the Assume button to assume that user and gain access to the project
  7. Reinvite any admins who were accidentally removed

Why are my applicants not seeing the correct name of the project on their community home page?

Users who have not yet joined the project, or are only on an Applicant team within the project will not see the codename of the project until they have joined and been added to a Tester team. Applicants (and potential applicants) will be shown the landing page title of the project recruitment that they have access to. The idea here is that this allows you to name your project something relevant to the product you are testing that you might not want visible until they've been selected to join the project.

For more information on project recruitments and project recruitment landing pages click here!