How do I send a follow-up emails users I've invited?

See who you've sent invitations to and send a follow-up invitation

Once you’ve used the appropriate Sources to acquire and pool your potential users, you may need to manage those who are yet unconverted. 

From the Project Homepage:

1. Click the Project Tools link in the left-hand menu.
2. Click the Onboarding button in the main body area.
3. Hover over the appropriate Opportunity and click the Moderate Candidates icon or the email icon. You can also click onto the Source used.

4. If you've clicked Moderate Candidates, you may email your candidates individually with the email icon or email all with the Email button below.

5. Select your Email Template, then click Submit.
6. Preview the email you're about to send. Feel free to utilize the "Email Me a Preview" function to receive an emailed preview.
7. Once you're satisfied, verify the number of emails you're sending and click Submit.


  • Keep in mind that since these candidates haven't become users in your Project yet, they won't show up in User Management and Knowledge Base searches.
  • If you want to see who you've invited to your Community / Project, Moderate Candidates would be where you may view them. 
  • In Moderate Candidates, email address that have accessed their invitation emails will show italicized.
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