This article applies to All editions.
You can assume a Community User's identity on your Centercode implementation. This can be a helpful tool when trying to troubleshoot a particular obstacle a user is hitting in the case one arises.
From the Community Homepage:
- Type the Username into the Knowledge Base search field, located in the upper-right corner of the page.
- A Quick Search page will open displaying all matching results.
- Hover over the table cell of the desired User and click the icon displayed to the right.
You have successfully assumed a Community User's identity.
Requirements
- Assume User Identity Role
Notes
- Navigating into a Project while assuming a User will maintain the assumed state.
- It is important to make sure the Knowledge Base drop-down menu is set to Global or Users.
- Assuming a user will bypass the Notice Chain, and is therefore not suitable for simulating/testing the Project or Community level notice process.