Account Types Source

Account Types and User Roles

This Article Applies To:
Impact Edition Pro Edition Team Edition Legacy Edition

 

Account Types represent the license a User has and separates Team and Role access. 

Account Type, which is derived from User Role, exists to restrict access, enforce access, and provide a default for access.


There are three Account Types that will determine User Role access:

  • Full
  • Standard
  • Basic

User Role(s)

Account Type

                                Community-level User Roles

Administrator

Full

Project Creator

Full

Member

Basic

                                      Project-level User Roles

Project Manager

Full

Support

Full

Observer

Standard

Participant

Standard

Applicant

Basic

 

User Roles

The User Roles described below correspond to the intent of the roles and the default configurations for each - you may have significantly different permissions assigned your Teams with these User Roles, but the purpose of these User Roles should generally align. For example, your internal / employee testers should be on teams with the Member user role.

 

Community

  • Administrator: Owns the Community and has access to all community data. 
  • Project Creator: Exclusively creates projects and has no community data access.
  • Member: Exists to be a test candidate/participant.

Project

  • Project Manager: Project owner who controls access and structure, having access to all project data. 
  • Support: Support the Project Manager with Feedback triage and tester management, having access to all project data. 
  • Observer: Internal Users who can view a Project’s data, but not make any changes. Ideal Observers include; Stakeholders and non-Support Team Members.
  • Participant: Provides Feedback and collaborates with other Users on public Feedback. 
  • Applicant: Exists solely for participant backup and consideration.

 

Notes:

  • User Role defaults and intents are the same across all Centercode license editions.