Learn about Centercode's pre-release feedback program in this helpful FAQ!
What is Centercode’s Delta Program?
Centercode offers access to our Delta Program - early-access to unreleased software and upcoming features - in exchange for customer feedback on upcoming features. Given the nature of this engagement, Centercode customers should expect high-quality support and involvement from the Centercode team but accept that their Delta environment (either their Staging Service environment or their Production environment - at the discretion of the customer upon opting-in to the Delta Program) will utilize pre-production code.
Why should we join the Delta Program?
Centercode’s Delta Program offers a significant opportunity to influence upcoming feature development in the short-term. Members of the Delta Program will receive early access to features, collaborate with other Delta participants, provide feedback on function and implementation, and influence product design before any other customers.
What happens if we join?
Joining Centercode’s Delta Program means joining an ongoing program with designated phases of pre-release access and active testing. Your site will be on early code during those active testing phases and standard production code during all other times.
Getting Started: Your Centercode site will be included on the Delta infrastructure group which may require migration to Delta infrastructure (with a new IP address). As early releases are available, your site is updated to the unreleased Centercode build.
Active Testing: Centercode will include one or more of your site administrator(s) in a structured Delta test to evaluate your experiences and collect your feedback. You’re encouraged to provide detailed ad hoc feedback along the way. Delta feedback is specially prioritized through internal Centercode stakeholder reviews.
Testing Complete: Once active Delta testing has concluded, your Centercode site is updated to the release version, re-aligning your site’s code version with regular customer sites and standard platform updates.
What’s required to join?
Joining the Delta Program includes updating your Centercode environment you have selected for the Delta Program to pre-production code. As such, Centercode requires agreement to the Delta Service Level Agreement (SLA) relative to your Delta Centercode Platform environment.
In addition, granting access to early code in exchange for your timely feedback during our Delta test provides immense value to both organizations, given mutual engagement on feature-focused activities and feedback. As such, Centercode requires agreement to our Delta Engagement Agreement.
Both agreements are linked below: