This article applies to Pro, Team, and Legacy editions.
Multiple Workflows can be useful if you have multiple categories within a particular type of Feedback or if you have multiple Internal Teams to manage certain Feedback based on type.
Click Here to view a video of the process designed to accompany the steps listed below:
From the Project Home Page:
- Click Management > Project configuration
- Click Feedback types
- Click the Modify pencil of the desired Feedback type you wish to edit.
- Click the Basic feedback properties button
- Check the Use Multiple Workflows checkbox under the Advanced Options heading.
- Click the Submit button at the bottom of the page.
You have successfully enabled Multiple Workflows for your Feedback type.
Requirements
- Manage feedback types Project Role
Notes
- Existing Feedback Types may already have this enabled by default, but it will not be on by default for newly created Feedback Types.
- If you would like to use a Category field, but don't need multiple workflows, we recommend creating a custom Single or Multiple Choice field to provide this functionality.