--- title: Resource access FAQ description: Control what content your users can and can't see through Team Access --- [Skip to content](https://help.centercode.com/en/how-do-i-control-access-to-resources#main-content) [![New\_Centercode\_Logo.png\]](https://help.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png)](https://centercode.com/) - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) Open main navigation Close main navigation - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [Report an Issue](https://centercode.com/issue) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.centercode.com/en?hsLang=en) 2. [Resources & Surveys](https://help.centercode.com/en/resources-surveys?hsLang=en) 3. [FAQs](https://help.centercode.com/en/resources-surveys?hsLang=en#faqs) # Resource access FAQ ## Control what content your users can and can't see through Team Access ### Table of Contents - [What are role type access icons?](https://help.centercode.com/en/how-do-i-control-access-to-resources?hsLang=en#role-type-icons) - [What are resource status icons?](https://help.centercode.com/en/how-do-i-control-access-to-resources?hsLang=en#status-icons) - [What does the status "Incomplete user access" mean?](https://help.centercode.com/en/how-do-i-control-access-to-resources#statuses) - [How do I set default team access for my resources?](https://help.centercode.com/en/how-do-i-control-access-to-resources#default-access-by-type)   ### What Are Role Type Access Icons? ![](https://t.gyazo.com/teams/centercode/aa1cf04c0164dd7415a201efe4879cce.png) Role type access icons appear on all Centercode resource administration pages and let administrators toggle team access with a single click, without navigating to the individual resource's modify page. Each icon represents a single role type, with broader access shown on the left. Clicking an icon toggles between two states: granting all teams of that role type access to the role (filled green) and removing access from all teams of that role type (gray). **Notes:** - Access icons appear in a column named after the role they represent — typically the primary "Submit" role for that resource type. - Role types that are denied access to a role won't appear in that column.   ### What Are Resource Status Icons? ![](https://t.gyazo.com/teams/centercode/90b45480fe97e5b4002ed8ff71992955.png) Resource status icons summarize the current state of a resource based on its team access and availability (Pending, Live, Expired, etc.). - **Live Customer Team Access:** The resource is published and one or more participant teams has access. - **Live Internal Team Access:** The resource is published and one or more internal (support or admin-level) teams has access, but no participant teams do. - **Live No Access:** The resource is published but no teams have access. - **Incomplete Resource:** The resource hasn't been published yet. - **Expired Customer Access:** The resource is published and one or more participant teams had access, but the availability date has expired.     ### What does the status "Incomplete user access" mean? It means nobody can reach the resource yet. Two different gaps produce the same status, so check both: 1. **The resource isn't published.** Until you publish it, it stays unavailable no matter who has been granted access. 2. **No teams have been given access.** A published resource with no team access still reaches nobody. Clearing one gap is not enough on its own. A resource becomes available to your testers only once it is published *and* at least one team has access to it. If the status persists after you publish, open the resource's Team Access settings and confirm a team is actually selected   #### How do I set default team access for my resources? You don't have to set access on each release one at a time. The team you choose in a release type's *Default View* is applied automatically to every new release of that type. For example, select your Tester team in the *Default View* and each new release in that type grants the Tester team access the moment it's created. To change which teams get access automatically, update the *Default View* on the release type.     **Notes:** - Status icons exist for all relevant resource types (content, tasks, etc.). - A full bulb icon indicates public access — one or more participants or applicants have access. - A half-full bulb indicates internal access — one or more admins or internal team members have access. - An empty bulb means no one has access outside the administrative interface. - [Centercode Basics](https://help.centercode.com/en/centercode-basics?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/centercode-basics?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/centercode-basics?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/centercode-basics?hsLang=en#faqs) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#main-content) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#community-administration) - [Overviews](https://help.centercode.com/en/community-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/community-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/community-administration?hsLang=en#faqs) - [Project Administration](https://help.centercode.com/en/project-administration?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/project-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/project-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/project-administration?hsLang=en#faqs) - [Features & Test Planning](https://help.centercode.com/en/features-test-planning?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/features-test-planning?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/features-test-planning?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/features-test-planning?hsLang=en#faqs) - [Resources & Surveys](https://help.centercode.com/en/resources-surveys?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/resources-surveys?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/resources-surveys?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/resources-surveys?hsLang=en#faqs) - [Recruiting](https://help.centercode.com/en/recruiting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/recruiting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/recruiting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/recruiting?hsLang=en#faqs) - [Feedback](https://help.centercode.com/en/feedback?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/feedback?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/feedback?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/feedback?hsLang=en#faqs) - [Dashboards & Reporting](https://help.centercode.com/en/dashboards-reporting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/dashboards-reporting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/dashboards-reporting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/dashboards-reporting?hsLang=en#faqs) - [Integrations](https://help.centercode.com/en/integrations?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/integrations?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/integrations?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/integrations?hsLang=en#faqs) - [What's New?](https://whatsnew.centercode.com/) - [System Status](https://status.centercode.com/) - [Starter & Delta Edition Help Center](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [![Centercode logo](https://help.centercode.com/hubfs/images/logos/Centercode-Logo.svg "Centercode logo")](https://centercode.com) Copyright © 2027, Centercode