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Test Planning FAQ

FAQs about managing Phases, Features, and AI-Powered Planning

Table of Contents

What Are the Different Phase Types in a Test Plan?

How do I extend a phase? Can I extend a phase that has already ended?

What Happens if a Phase Expires Before I Finish Gathering Feedback?

How Does Ted Assist Testers During the Onboarding, Engagement, and Closure Phases?

What Is the Regression Feature and When Should I Enable It?

What Timezone Does the Phase Schedule Follow?

What Are Phaseless Features and When Should I Use Them?

What Are the Feature Value Multipliers and How Do They Work?

How Many Features Should I Include Per Phase?

What Is the AI Test Plan and How Does It Help Me?

Can I export my Test Plan?

Can I reset New User Features for users to have them take them again?

 

What Are the Different Phase Types in a Test Plan?

Test plans include three main phase types: 

  • Onboarding: Prepares testers by introducing them to the project and platform.
  • Engagement: Collects feedback and insights through structured activities.
  • Closure:  Wraps up testing, finalizes feedback, and manages incentives or test unit returns.

How do I extend a phase? Can I extend a phase that has already ended?

The first thing you'll want to check is if your phase has expired already. Once a phase has ended you cannot adjust the dates, and would not be able to extend the phase. If your phase is still active (or has not yet occurred) you can adjust the phase start and end dates by navigating to the Modify phase menu. To navigate to this menu:

  1. While in the relevant project click Management > Test plan
  2. Find the current (or future) phase in question and click on the name of the phase
  3. From here you can adjust the start and end dates of your phase

What Happens if a Phase Expires Before I Finish Gathering Feedback?

If you need more time, you can move features to a different active phase using the Move option in Test Planning.

How Does Ted Assist Testers During the Onboarding, Engagement, and Closure Phases?

Onboarding: Ted sends a series of automated emails to help testers get acquainted with the project and ensure they complete necessary setup steps.

Engagement: Ted sends automated reminders about incomplete activities, provides progress updates, and encourages testers to focus on areas that need more feedback.

Closure: Ted sends a final summary email detailing testers' completed activities and thanking them for their participation.

What Is the Regression Feature and When Should I Enable It?

The regression feature allows testers to re-test specific features across multiple phases to verify that previous issues have been resolved. You'll create and enable regression features when you expect ongoing improvements that require validation.

What Timezone Does the Phase Schedule Follow?

The phase schedule follows the timezone set on the Project settings page.

What Are Phaseless Features and When Should I Use Them?

Phaseless features allow testers to provide feedback on areas not tied to a specific testing phase. This is useful for collecting general feedback or testing broad product aspects.

What Are the Feature Value Multipliers and How Do They Work?

The feature value determines how feedback is weighted in reporting:

  • None (0) – No impact on prioritization
  • Very Low (0.5) – Minimal prioritization
  • Low (0.75) – Slightly reduced impact
  • Neutral (1) – Standard weight
  • High (1.5) – Increased prioritization
  • Very High (2) – Strongly prioritized feedback

💡 Ted Tip: Start with a Neutral value for all features, then adjust based on relative importance.

How Many Features Should I Include Per Phase?

Aim for 2-3 hours of focused testing per week to ensure testers can provide meaningful feedback without becoming overwhelmed. 

What Is the AI Test Plan and How Does It Help Me?

The AI test plan is a feature in Centercode that allows you to quickly generate a structured and balanced test plan using AI. By leveraging existing product documents, project details, and custom instructions, the AI creates a set of features and phases tailored to your testing needs. This tool helps you efficiently set up your test plan, ensuring comprehensive coverage of key product areas while saving time on manual test creation.

Can I export my test plan?

No, Centercode does not currently support exporting your test plan.

Can I reset New User Features for users to have them take them again?

No, once a user has completed all currently available (at that time) New user features they will be permanently marked in that project as having completed New user features and will never see them again. If additional new user features are added this will NOT prompt users who have already been marked as such from seeing the new features you are adding.