--- title: Guide to capturing recorded video with Centercode Replays description: A guide for admins and their testers on recording and uploading media in Centercode --- [Skip to content](https://help.centercode.com/en/how-to-capture-recorded-video-via-replays#main-content) [![New\_Centercode\_Logo.png\]](https://help.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png)](https://centercode.com/) - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) Open main navigation Close main navigation - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [Report an Issue](https://centercode.com/issue) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.centercode.com/en?hsLang=en) 2. [Features & Test Planning](https://help.centercode.com/en/features-test-planning?hsLang=en) 3. [Guides](https://help.centercode.com/en/features-test-planning?hsLang=en#guides) # Guide to capturing recorded video with Centercode Replays ## A guide for admins and their testers on recording and uploading media in Centercode This article applies to **Pro**, **Team**, and **Legacy** editions.  As an admin in Centercode, you can record or upload videos within **Activities**, **Releases**, or **Content**. This feature is an excellent way to communicate product requirements, showcase clear examples, or demonstrate product functionality.  You can also configure a **Feature Activity** to prompt testers to record a video interview or experience as part of the task. The recording interface is simplified for testers, but both admins and testers can record live videos (using a webcam or screen recording) or upload pre-recorded media files. [How to Require Testers to Provide Media for Feature Activities](https://help.centercode.com/en/how-to-capture-recorded-video-via-replays#require-testers-to-provide-media) [How to Record or Upload Media in Content, Releases, and Activities](https://help.centercode.com/en/how-to-capture-recorded-video-via-replays#record-or-upload-media) [How to moderate recorded media with chapters, annotations, and tags](https://help.centercode.com/en/how-to-capture-recorded-video-via-replays#video-moderation) #### How to Require Testers to Provide Media for Feature Activities **If you’re interested in adding this feature to your existing license, please reach out to your account manager for further assistance!** Here are the steps to enable media capture for your testers: ![](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/d42278ca1aa7fe0257340fd0147ebfed.png?width=670&height=303&name=d42278ca1aa7fe0257340fd0147ebfed.png) - Navigate to **Management** \> **Test plan** \> **New feature** - Select an engagement Phase or special feature type - Complete the **Feature**, **Feature** **description**, and **Feature** **value** fields - In the section labeled **How would you like this feature tested or experienced?** select one of the following media capture options: - **Recorded interview**, **Recorded** **experience**, or **Screen recording**, depending on the type of media you want your testers to provide - When configuring the **video capture settings**, you can: - Add specific video recording instructions - Enable **transcription** for recorded videos (optional) - Check the **Should not contain PII** box if the videos are considered non-PII and you want to keep them on tester opt-out or removal - Choose how testers will report their Activity by selecting one of the following options: - **Centercode FSAT** - A custom survey from the Project - **None** (no additional reporting) - If you select none, you can choose to still collect the star rating and/or collect feedback relating to the feature - Set **Team view access** to manage who can view the Feature Activity #### How to Record or Upload Media in Content, Releases, and Activities This section outlines capturing and recording media for all user types as the process is fundamentally the same. Admins have the additional ability to set chapter breaks, annotate, and otherwise moderate these media resources -- [more details on moderating recorded media below.](https://help.centercode.com/en/how-to-capture-recorded-video-via-replays#video-moderation)  **For admins:** Navigate to the Content, Release, or Activity from the Community or Project Home Management menu **\>** Select the **Video recording** option to either **Record a video** or **Upload a video File** or the **Screen recording** option to either **Record your screen** or **Upload a video file**. ![](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/83ce5489d124a753cb0ed2ef15056545.png?width=670&height=179&name=83ce5489d124a753cb0ed2ef15056545.png) **Tester Experience for Capturing Media** [![Image from Gyazo](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/5522e83f92f4c8ff4767bc747c332547.gif?width=670&name=5522e83f92f4c8ff4767bc747c332547.gif)](https://centercode.gyazo.com/5522e83f92f4c8ff4767bc747c332547) After admins have set up the Activity for testers, testers will review the details in the Activity and select 'Yes' to the question, **“Can you record this activity now?”.** All users will proceed to completing the steps below. **Grant Video and Microphone Access** **![](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/AD_4nXeVp6rajeJPPog9ixsDNMesrtT04elEY1FwT13v_6mwDZfql3aTV6OUkKpzEt4cgAhp_-doCiOOjZkByj8I5ew-_hLO2B7LFB-4i24kNZAGIsP4nLwRZgfO1L-HlatUBm2wMmqB6PvljjSNFxm3AlPDNxU.png?width=624&height=188&name=AD_4nXeVp6rajeJPPog9ixsDNMesrtT04elEY1FwT13v_6mwDZfql3aTV6OUkKpzEt4cgAhp_-doCiOOjZkByj8I5ew-_hLO2B7LFB-4i24kNZAGIsP4nLwRZgfO1L-HlatUBm2wMmqB6PvljjSNFxm3AlPDNxU.png)** **Begin Recording the Video or Screen Recording (or Upload a Video instead)** **![](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/AD_4nXdiAhLWMv6lE1KWYG6DwtCWPwXQDDAi2XLZYLTEdNDQ3PN9xlalvqktVz5JXwtr-zVrt_Z8pLMgGIYzwg7IlhgIdblcdTmzpY1XZTTfZIGBCx7xAyJf2ht0TjrmIAwbnOK7nssw0MwqgBOBLg43pMPTXOI.png?width=624&height=67&name=AD_4nXdiAhLWMv6lE1KWYG6DwtCWPwXQDDAi2XLZYLTEdNDQ3PN9xlalvqktVz5JXwtr-zVrt_Z8pLMgGIYzwg7IlhgIdblcdTmzpY1XZTTfZIGBCx7xAyJf2ht0TjrmIAwbnOK7nssw0MwqgBOBLg43pMPTXOI.png)** **Review & Commit:** - After recording or uploading a video, you'll be able to review the media - You can either: - **Use Recording**: Save the video - **Record Again**: If you're dissatisfied, you can start over and record a new video ![](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/AD_4nXe2VSfs5MfOZuEKwTMk2P53LCtipGFytrdUyBz0yfE0R-IVl7Tb4xHhkO4rp8kaMbGnkB3ggby8koSRkJJ8J86eCgG4beguTWYt81lVOX-WSSCmxO83ZQAfX_IbCGxloR41U7ggm44RRD4jfc-cPgTs1Q.png?width=624&height=65&name=AD_4nXe2VSfs5MfOZuEKwTMk2P53LCtipGFytrdUyBz0yfE0R-IVl7Tb4xHhkO4rp8kaMbGnkB3ggby8koSRkJJ8J86eCgG4beguTWYt81lVOX-WSSCmxO83ZQAfX_IbCGxloR41U7ggm44RRD4jfc-cPgTs1Q.png) **Annotations and Transcripts (Optional):** - Once your recorded media is finalized, you can add chapters or annotate specific timestamps (For admins) and make it more navigable for viewers. [Learn more below](https://help.centercode.com/en/how-to-capture-recorded-video-via-replays#video-moderation) - The transcript feature allows for automatic transcription, where users can interact with the video via the playhead or through the transcript itself - **Note:** When viewing a transcript, any word highlighted in red is a word the system isn't sure it heard correctly, so keep an eye out for these! ### What options are available to moderate video media? Whether you're recording a video, recording your screen, or uploading a video file, you'll have the option to annotate it in a number of ways. These tools make it much easier for your team and your audience to consume video. The following options are available for moderating your videos: #### Chapters Chapters are a great way to make video consumption and navigation easier for your testers. They act as labeled timestamps that visually identify parts of your video, as well as a quick way to jump to specific timestamps of the recording. Examples of chapters might be when your video covers specific features, addresses particular known issues, or simply changes topics.  ![c53481cf2ce0fb26288cef3efd0fb35d](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/c53481cf2ce0fb26288cef3efd0fb35d.png?width=670&height=387&name=c53481cf2ce0fb26288cef3efd0fb35d.png) #### Annotations Annotations are very similar to chapters, but they become available when processing media **provided by your participants**. Annotations use the same UI as chapters but have added capabilities, including greater length and the ability to add Tags. When a tester records their screen or uploads an unboxing video, for example, you (the admin) can use annotations to identify key parts of the video, add notes for colleagues, and even add tags to enable instant filtering to other videos with similar content. ![c174404637f3375aaac06e8e677bfef3](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/c174404637f3375aaac06e8e677bfef3.png?width=670&height=196&name=c174404637f3375aaac06e8e677bfef3.png) #### Tags Tagging videos is incredibly useful to identify, categorize, and even quantify video contents. Did your tester upload a video that contained a particular bug? #tag it! Did the video exemplify a particular use case or trigger a valuable internal discussion? Make sure to #tag it! Tagging is done by adding an annotation and using a hashtag (#) to initiate creating a tag. Once you complete the tag (ex: #bug, #review, #dev\_radar), the tag will show up in your Video Review Dashboard, allowing you to quickly identify which and how many videos have the named tag, as well as filter to the relevant videos by clicking the desired tag(s). ![012d8b2f73b08973dcd3ebb4a1e43b28](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/012d8b2f73b08973dcd3ebb4a1e43b28.png?width=670&height=265&name=012d8b2f73b08973dcd3ebb4a1e43b28.png) ### How to moderate admin-sourced media Admin-sourced media, available in Content, Releases, and Features, allows you to add chapters to make consuming the videos easier for your participants. To add a chapter to your recorded video: After recording your video (more details here), begin moderating your video by simply playing it to display the video’s interface. The buttons to display and moderate chapters are available in the bottom right corner of the video UI. Simply click to add a chapter, type the chapter name or label, and you’re done! To modify or remove an existing chapter, display the list of chapters in the video and double-click the chapter you want to edit. Change the text as desired, or click the X and confirm to remove the chapter entirely. ![c57dc978330fd16c5071fbe33f7e499f](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/c57dc978330fd16c5071fbe33f7e499f.png?width=670&height=148&name=c57dc978330fd16c5071fbe33f7e499f.png) ### How to access and moderate tester-sourced media The ability to access and administrate videos recorded by your testers as part of their feature activities lives within the **Video Review Dashboard**, visible within your Project menu, as well as from your dashboard drop-down menu. Navigate to **Management** \> **Dashboards** \> **Video Review** or, from any dashboard, click the dashboard drop-down menu and select **Video Review**. ![679c727ada6b56ee11d0b5f8645eb32d](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/679c727ada6b56ee11d0b5f8645eb32d.png?width=507&height=469&name=679c727ada6b56ee11d0b5f8645eb32d.png) From within this dashboard, admins have the ability to moderate their videos in multiple ways. In addition to the standard dashboard filtering functionality, the Video Review Dashboard includes 1. Filtering to specific features with media capture activities 2. Filtering to a selected set of tags 3. Navigating through the video recordings one by one ![4a653bf096502f3a58823c549a2f8c75](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/4a653bf096502f3a58823c549a2f8c75.png?width=670&height=366&name=4a653bf096502f3a58823c549a2f8c75.png) Further down the page, while reviewing individual videos, admins have the ability to add annotations and tags to the video. By initializing playback of the video, the player UI will display the Annotation buttons - displaying  1. The list of current annotations 2. The button to add a new annotation ![48253e596ac7e5c5ebebe0faf5f3a25b](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/48253e596ac7e5c5ebebe0faf5f3a25b.png?width=670&height=447&name=48253e596ac7e5c5ebebe0faf5f3a25b.png) Once your videos have all been annotated and tagged, you’re able to easily navigate through them, share specific video sets with colleagues (ex: link to a set of videos with both the #bug and #review tags), and more. ### Notes: **Upload a Video (Alternative Option):** - Instead of recording, you may choose to upload a pre-recorded video by selecting **Upload a video file instead**. - After a video is submitted for a Recorded experience activity, *Upload a video file instead* no longer appears. This is intended, and it prevents the submitted video from being overwritten by mistake. - To upload a different video, resubmit the activity as incomplete. This resets the activity and brings the upload option back. - Uploaded videos have a hard limit of 20 minutes. ![](https://help.centercode.com/hs-fs/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/AD_4nXdwBPiC7wGeN_NweGtpA3FgMYnqI0y9oBxyeT2oOqIAe8gWSIOorTJvkKgTkKfgCBC8gtJEfjaR01WQ7_Fjok9QV_jDzWCK5qS2iel5X5eHNXVx-XeXh76Z8ihIO7URrwxHlLRxc17lxrYvKP6jK15fg1s.png?width=624&height=40&name=AD_4nXdwBPiC7wGeN_NweGtpA3FgMYnqI0y9oBxyeT2oOqIAe8gWSIOorTJvkKgTkKfgCBC8gtJEfjaR01WQ7_Fjok9QV_jDzWCK5qS2iel5X5eHNXVx-XeXh76Z8ihIO7URrwxHlLRxc17lxrYvKP6jK15fg1s.png) **Regarding recording from Mobile devices:** - Based on device security concerns, screen video capture may not be available on most mobile devices. Users can still upload manually recorded video, but direct recording isn’t available through the Centercode App or browser UI. - [Centercode Basics](https://help.centercode.com/en/centercode-basics?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/centercode-basics?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/centercode-basics?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/centercode-basics?hsLang=en#faqs) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#main-content) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#community-administration) - [Overviews](https://help.centercode.com/en/community-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/community-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/community-administration?hsLang=en#faqs) - [Project Administration](https://help.centercode.com/en/project-administration?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/project-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/project-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/project-administration?hsLang=en#faqs) - [Features & Test Planning](https://help.centercode.com/en/features-test-planning?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/features-test-planning?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/features-test-planning?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/features-test-planning?hsLang=en#faqs) - [Resources & Surveys](https://help.centercode.com/en/resources-surveys?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/resources-surveys?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/resources-surveys?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/resources-surveys?hsLang=en#faqs) - [Recruiting](https://help.centercode.com/en/recruiting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/recruiting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/recruiting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/recruiting?hsLang=en#faqs) - [Feedback](https://help.centercode.com/en/feedback?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/feedback?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/feedback?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/feedback?hsLang=en#faqs) - [Dashboards & Reporting](https://help.centercode.com/en/dashboards-reporting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/dashboards-reporting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/dashboards-reporting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/dashboards-reporting?hsLang=en#faqs) - [Integrations](https://help.centercode.com/en/integrations?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/integrations?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/integrations?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/integrations?hsLang=en#faqs) - [What's New?](https://whatsnew.centercode.com/) - [System Status](https://status.centercode.com/) - [Starter & Delta Edition Help Center](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [![Centercode logo](https://help.centercode.com/hubfs/images/logos/Centercode-Logo.svg "Centercode logo")](https://centercode.com) Copyright © 2027, Centercode