--- title: Guide to Feedback comment buttons description: This article applies to All editions. By default, email notifications for comments go to everyone who is "following" the feedback ticket. The following refers to users who have either voted, commented --- [Skip to content](https://help.centercode.com/en/guide-to-feedback-comment-buttons#main-content) [![New\_Centercode\_Logo.png\]](https://help.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png)](https://centercode.com/) - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) Open main navigation Close main navigation - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [Report an Issue](https://centercode.com/issue) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.centercode.com/en?hsLang=en) 2. [Feedback](https://help.centercode.com/en/feedback?hsLang=en) 3. [Guides](https://help.centercode.com/en/feedback?hsLang=en#guides) # Guide to Feedback comment buttons This article applies to **All** editions. **By default, email notifications for comments go to everyone who is "following" the feedback ticket**. The following refers to users who have either voted, commented, predictive matched, or owned the feedback (Test Manager or Test Lead, for example).  These buttons let you force notifications to users who aren't following the feedback. You can pick and choose, though typically, these aren't customized. Most customers find that if a user is following, then they should be notified and if they're not following, they don't want to be notified. Greyed-out buttons will send email notifications according to their function, while ungreyed buttons will not. ![](https://help.centercode.com/hubfs/Knowledge%20Base%20Resources/Knowledge%20Base%20Import/643285cf2408b79db0218124f38edc58.png) **OS** is the original submitter. With that clicked, **the individual who submitted the feedback** gets an email notification of the comment. **FO** is the feedback owner. The **individual account that owns that ticket (clicked Check In)** gets an email notification of the comment. **AS** is all submitters. This is **everyone who matched their feedback to this ticket** and if any admins found that other tickets were duplicates of this. **PO** is the previous owner. The **last individual account that owned the ticket**. **AC** is all commenters. **Anyone who has commented.**  **Important:** This button is available to admins, and will mark the feedback as "Important". This adds an "Important" tag to the reply itself when viewing the feedback, and certain data engine items are configured to pull important reply text in reporting. - [Centercode Basics](https://help.centercode.com/en/centercode-basics?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/centercode-basics?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/centercode-basics?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/centercode-basics?hsLang=en#faqs) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#main-content) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#community-administration) - [Overviews](https://help.centercode.com/en/community-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/community-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/community-administration?hsLang=en#faqs) - [Project Administration](https://help.centercode.com/en/project-administration?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/project-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/project-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/project-administration?hsLang=en#faqs) - [Features & Test Planning](https://help.centercode.com/en/features-test-planning?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/features-test-planning?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/features-test-planning?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/features-test-planning?hsLang=en#faqs) - [Resources & Surveys](https://help.centercode.com/en/resources-surveys?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/resources-surveys?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/resources-surveys?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/resources-surveys?hsLang=en#faqs) - [Recruiting](https://help.centercode.com/en/recruiting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/recruiting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/recruiting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/recruiting?hsLang=en#faqs) - [Feedback](https://help.centercode.com/en/feedback?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/feedback?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/feedback?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/feedback?hsLang=en#faqs) - [Dashboards & Reporting](https://help.centercode.com/en/dashboards-reporting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/dashboards-reporting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/dashboards-reporting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/dashboards-reporting?hsLang=en#faqs) - [Integrations](https://help.centercode.com/en/integrations?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/integrations?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/integrations?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/integrations?hsLang=en#faqs) - [What's New?](https://whatsnew.centercode.com/) - [System Status](https://status.centercode.com/) - [Starter & Delta Edition Help Center](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [![Centercode logo](https://help.centercode.com/hubfs/images/logos/Centercode-Logo.svg "Centercode logo")](https://centercode.com) Copyright © 2027, Centercode