---
title: Guide to bulk targeting users with team import
description: Quickly target a specific group of users by importing an email list into a Team
---

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# Guide to bulk targeting users with team import

## Quickly target a specific group of users by importing an email list into a Team.

You have a list of email addresses and you need to do something with those accounts. Maybe it's a compliance request, a batch of accounts to disable, or a group that needs a targeted email. Team Import lets you turn that list into an actionable Team in a few clicks.

### When to Use Team Import for user targeting

Team Import is built for precision. You already know exactly who you're targeting. Common use cases include:

- Disabling or removing specific user accounts
- Sending a targeted email to a defined group
- Flagging accounts for follow-up or review
- Acting on compliance or privacy requests (opt-out processing, account removal, etc.)

If you're trying to discover new participants or segment by profile data, Recruiting and Targeting tools are a better fit.

### What You'll Need

Before you start, make sure you have:

- A list of user email addresses (one per line or column in a CSV or TXT file)
- Access to the *Teams* and *Admin* tools in your project
- A clear plan for what action you'll take once the Team is populated

### Importing Your Email List

#### 1. Navigate to Teams

From your project, go to *Management → Users → Teams*.

Teams group users for access control, communication, and bulk actions. You'll use one here as a container for your imported list.

#### 2. Create or select a Team

You can create a new Team or select an existing one.

For one-off or sensitive actions, we recommend creating a new Team with a clear, descriptive name. Something like "Account Removal - March 2026" makes it obvious why the Team exists when you revisit it later.

💡 **Ted Tip:** I recommend creating purpose-built Teams for administrative actions rather than reusing Teams meant for testing or access control. It keeps your workspace clean and your intent clear.

#### 3. Select Import

Within the Team, click *Import*. You'll be prompted to upload a file or paste a list of email addresses.

#### 4. Upload your email list

Upload your CSV or TXT file, or paste the addresses directly into the import field.

A few things to know:

- Email addresses must match existing user accounts. Only matching accounts are added to the Team.
- Addresses that don't match an existing account are skipped. No new accounts are created.
- Duplicates are handled automatically.

#### 5. Confirm and complete the import

Review the import summary, then confirm. All matching users are now members of the selected Team.

### Taking Action on the Imported Team

Once the Team is populated, you can use it as a targeting mechanism for several actions.

- #### Account Management
  
  Now that all these users are consolidated into a team they'll be much easier to target for actions like community or project removal, or any other action that can be achieved via macros.
- #### Targeted Bulk Email
  
  Use the Team as the recipient group for platform email. This works well for compliance notices, account-related communication, or highly targeted updates.

### Troubleshooting

- **Some users didn't import.** Verify that the email addresses exactly match what users registered with. Even small differences (extra spaces, alternate addresses) will prevent a match.
- **No users were added.** This usually means none of the addresses exist in the project. Team Import doesn't create new accounts. It only matches against existing ones.

### Notes

- Save your original email list file for audit and compliance tracking.
- Confirm the action you're about to take before executing it. Team Import paired with bulk actions is powerful, so double-check your intent.
- If a Team is no longer needed after you've completed your task, remove it to keep your workspace organized.

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