--- title: Delta Success dashboard overview description: This dashboard provides a unique way of looking at your project’s most impactful issues and ideas. The dashboard will analyze your feedback and provide information on how addressing the top X% (define --- [Skip to content](https://help.centercode.com/en/delta-success-dashboard-overview#main-content) [![New\_Centercode\_Logo.png\]](https://help.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png)](https://centercode.com/) - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) Open main navigation Close main navigation - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [Report an Issue](https://centercode.com/issue) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.centercode.com/en?hsLang=en) 2. [Dashboards & Reporting](https://help.centercode.com/en/dashboards-reporting?hsLang=en) 3. [Overviews](https://help.centercode.com/en/dashboards-reporting?hsLang=en#overviews) # Delta Success dashboard overview ### **Product Success Analysis Dashboard** This dashboard provides a unique way of looking at your project’s most impactful issues and ideas. The dashboard will analyze your feedback and provide information on how addressing the top X% (defined by you, defaulting to 20%) would effect the overall Delta Success score of your project. An easy to visualize chart shows you the exact number of tickets you'd need to resolve to have a big impact on your project success! [![](https://t.gyazo.com/teams/centercode/6744e508b94c1ce537865ac879eac18f.png)](https://centercode.gyazo.com/6744e508b94c1ce537865ac879eac18f) 1. `Delta Success analysis slider`: Adjust this interactive slider to choose a percentage of your total issues and ideas to be addressed. The blue graph shows the amount of  feedback impact captured by your selected percentage. 2. `Total feedback`: Displays the total number of unaddressed issues and ideas in your project, unaffected by the position of the slider. 3. `Top feedback`: Shows the number of issues and ideas associated with the position of the slider. In the example screenshot, the slider being set at 14% shows us that you'd need to address the top 25 of your 176 unaddressed tickets to get the displayed results. 4. `Combined Impact Score`: Displays the sum of the impact score from the selected issues and ideas compared to the total unaddressed impact in your project. In this example, the top 14%/25 feedback submissions account for 757 impact out of 1,945 total. 5. `Percent of identified impact`: Represents the percentage of total unaddressed impact that would be resolved by addressing the currently selected tickets. Simply put, this converts the Combined Impact Score into a percentage. Using the above example, 757/1,945=39%. In other words, by addressing 14% of your feedback you'll address 39% of the impact. 6. `Target Delta Success`: Displays the resulting Delta Success score your project would have if the filtered tickets were addressed. 7. `Top project feedback`: Displays the filtered feedback listed in order of most impact to least impact. These are the tickets you will need to address to get the results displayed in the chart! **Note:** Click the pencil icon next to any of the numbers to manually define the value. The chart and other values will automatically update to match. ### **How Delta Success is calculated** Delta Success does not read your feedback text. It is built entirely from structured signals you already control: what kind of feedback each item is, what its status says about how it was handled, and how much impact it carries. Three things feed the score: - **Feedback type intent.** Whether an item is an Issue, an Idea, or Praise. - **Status intent.** Whether an item has been resolved, and whether it has been excluded. See [**Declaring intent behind your feedback status**](https://help.centercode.com/en/feedback-status-overview?hsLang=en). - **Impact Score.** Each item's weight and popularity, which decides how much it counts. See the [**Guide to feedback impact scoring**](https://help.centercode.com/en/guide-to-feedback-impact-score?hsLang=en). Every item contributes its impact to one of four buckets: outstanding Issues, outstanding Ideas, Praise, and Ideas you have implemented. Praise and implemented Ideas push the score up. Outstanding Issues pull it down. Outstanding Ideas sit in the middle, counting toward the total without helping or hurting, so a pile of unaddressed suggestions pulls the score toward the midpoint rather than sinking it. Because the calculation uses impact rather than item counts, one high-impact Issue moves the score more than several minor ones. Resolving an Issue removes its impact from the outstanding bucket, which is why the score responds to triage work rather than to feedback volume. ##### **The formula** For anyone who wants the arithmetic, each bucket's share is taken as a percentage of total impact across all four buckets, and the score is: **Success = (100 + ((Praise% + ImplementedIdea%) - OutstandingIssue%)) / 2** The result is a 0 to 100 figure. A project with no impact recorded yet scores 0. Centercode also keeps the same calculation run against your feedback before any fixes were applied, and the difference between the two is your Delta Impact. ### **Notes** - Delta Success shows as a range rather than a single number until your project's Health score reaches 65. Below that there is not enough signal for the prediction to be meaningful, and it may show as not available. - Feedback you have excluded does not count toward any bucket. - Because status intent drives half the calculation, projects that do not keep statuses current will see a score that lags the real state of the test. - [Centercode Basics](https://help.centercode.com/en/centercode-basics?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/centercode-basics?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/centercode-basics?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/centercode-basics?hsLang=en#faqs) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#main-content) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#community-administration) - [Overviews](https://help.centercode.com/en/community-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/community-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/community-administration?hsLang=en#faqs) - [Project Administration](https://help.centercode.com/en/project-administration?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/project-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/project-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/project-administration?hsLang=en#faqs) - [Features & Test Planning](https://help.centercode.com/en/features-test-planning?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/features-test-planning?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/features-test-planning?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/features-test-planning?hsLang=en#faqs) - [Resources & Surveys](https://help.centercode.com/en/resources-surveys?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/resources-surveys?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/resources-surveys?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/resources-surveys?hsLang=en#faqs) - [Recruiting](https://help.centercode.com/en/recruiting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/recruiting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/recruiting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/recruiting?hsLang=en#faqs) - [Feedback](https://help.centercode.com/en/feedback?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/feedback?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/feedback?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/feedback?hsLang=en#faqs) - [Dashboards & Reporting](https://help.centercode.com/en/dashboards-reporting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/dashboards-reporting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/dashboards-reporting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/dashboards-reporting?hsLang=en#faqs) - [Integrations](https://help.centercode.com/en/integrations?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/integrations?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/integrations?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/integrations?hsLang=en#faqs) - [What's New?](https://whatsnew.centercode.com/) - [System Status](https://status.centercode.com/) - [Starter & Delta Edition Help Center](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [![Centercode logo](https://help.centercode.com/hubfs/images/logos/Centercode-Logo.svg "Centercode logo")](https://centercode.com) Copyright © 2027, Centercode