--- title: Custom user scoring overview description: User scoring via Custom user scoring can be a useful addition to any Delta program --- [Skip to content](https://help.centercode.com/en/custom-scoring-overview#main-content) [![New\_Centercode\_Logo.png\]](https://help.centercode.com/hs-fs/hubfs/New_Centercode_Logo.png?height=35&name=New_Centercode_Logo.png)](https://centercode.com/) - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) Open main navigation Close main navigation - [Help Center Home](https://help.centercode.com/) - [Starter & Delta Edition Help](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [Report an Issue](https://centercode.com/issue) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.centercode.com/en?hsLang=en) 2. [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en) 3. [Overviews](https://help.centercode.com/en/community-administration?hsLang=en#overviews) # Custom user scoring overview User scoring via custom user scoring can be a useful addition to any Delta program. While Centercode's built-in Tester Impact™ scoring is a great out-of-the-box way to identify active testers submitting valuable feedback, establishing your custom scoring system for your users allows you to easily (and automatically) identify top contributors or noncompliant participatory based on criteria that YOU define. As a community administration tool, you’ll find the custom user scoring configuration at the community level, but options to use scoring at both the community and project scopes. ### Navigating to Custom User Scoring The various ranks and point amounts used at both the community and project level are configured in the community custom user scoring tool. To navigate to the custom user scoring management tool: 1. Click the **Community logo** in the top-left navigation menu 2. Select **Community configuration** 3. Click **Custom user scoring** ![](https://t.gyazo.com/teams/centercode/2a7311b361b3508b4c1c49ff6898b12c.gif) From this page, you can manage all scoring ranks across your community and projects. Some default ranks are system-defined and **cannot be modified or removed**. You are able to **Merge** or **Remove** ranks from this interface. - **Merge** - Combines the selected rank with another rank you specify. All users with the selected rank will be reassigned to the target rank, and the original will be deleted. - **Remove** - Deletes the selected rank and removes any associated points it granted to users. ### Adding New Ranks Click the **Create a rank** button in the top-right corner to create a new rank. When creating a rank there are a few parameters you will need to specify. - **Rank name** – The name that will appear in reports and on user accounts - **Add/Subtract points** – Choose whether this rank awards or removes points - **Point value** – How many points are added or subtracted when the rank is applied - **Scope** – Choose whether the rank adds or removes points at the community level or only within individual projects. - [Centercode Basics](https://help.centercode.com/en/centercode-basics?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/centercode-basics?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/centercode-basics?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/centercode-basics?hsLang=en#faqs) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#main-content) - [Community Administration](https://help.centercode.com/en/community-administration?hsLang=en#community-administration) - [Overviews](https://help.centercode.com/en/community-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/community-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/community-administration?hsLang=en#faqs) - [Project Administration](https://help.centercode.com/en/project-administration?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/project-administration?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/project-administration?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/project-administration?hsLang=en#faqs) - [Features & Test Planning](https://help.centercode.com/en/features-test-planning?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/features-test-planning?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/features-test-planning?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/features-test-planning?hsLang=en#faqs) - [Resources & Surveys](https://help.centercode.com/en/resources-surveys?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/resources-surveys?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/resources-surveys?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/resources-surveys?hsLang=en#faqs) - [Recruiting](https://help.centercode.com/en/recruiting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/recruiting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/recruiting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/recruiting?hsLang=en#faqs) - [Feedback](https://help.centercode.com/en/feedback?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/feedback?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/feedback?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/feedback?hsLang=en#faqs) - [Dashboards & Reporting](https://help.centercode.com/en/dashboards-reporting?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/dashboards-reporting?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/dashboards-reporting?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/dashboards-reporting?hsLang=en#faqs) - [Integrations](https://help.centercode.com/en/integrations?hsLang=en#main-content) - [Overviews](https://help.centercode.com/en/integrations?hsLang=en#overviews) - [Guides](https://help.centercode.com/en/integrations?hsLang=en#guides) - [FAQs](https://help.centercode.com/en/integrations?hsLang=en#faqs) - [What's New?](https://whatsnew.centercode.com/) - [System Status](https://status.centercode.com/) - [Starter & Delta Edition Help Center](https://learn.centercode.com/) - [Report an Issue](https://centercode.com/issue) [![Centercode logo](https://help.centercode.com/hubfs/images/logos/Centercode-Logo.svg "Centercode logo")](https://centercode.com) Copyright © 2027, Centercode