Centercode AI settings overview

Control access to individual AI functionality from the Centercode AI settings page

Centercode offers powerful Artificial Intelligence features focused on maximizing your capabilities as a community and project manager. Ted AI targets specific, high-value activities like building a plan for your test, creating a list of key product features complete with engaging activities, writing purpose-driven surveys, and much more.

Further, we recognize that not all organizations can leverage AI due to data management, access, or security compliance requirements. Below, we've described crucial details in the design of Ted AI as well as options for disabling AI at the program level. 

Controlling AI Feature Availability

Centercode's AI features can be individually enabled and disabled via the community level Centercode AI menu.

To access the Centercode AI menu:

  1. Click the Community logo in the top-left navigation menu
  2. Select Community configuration
  3. Click Centercode AI

AI Features

AI test plan generation: Allow project managers to generate test plans based on existing product materials.

AI surveys: Allow community and project managers to generate surveys based on existing product materials.

AI data analysis: Allow community and project managers to build powerful reports with the help of an AI assistant.

Ted AI Overview

  • Ted AI leverages OpenAI (GPT4o) with custom trained assistants
  • OpenAI retains data for 30 days solely to monitor for misuse before securely deleting it
  • Data provided to Ted AI is not used for AI / LLM training
  • Files and instructions for the AI are uploaded into one endpoint at OpenAI, but are grouped within threads
  • Threads are individual conversations containing any files attached and instructions delivered. Threads are not reused between interactions
  • Individual AI features (Test Planning, Surveys, etc.) can be disabled for your entire Centercode site by a community administrator
  • Centercode developed an agnostic system and may leverage additional models for future functionality (such as Gemini)
  • Use of any AI features is entirely optional - determined by individual project managers

Interacts with testers

Shares PII
with AI

Shares product
data with AI

  Tester engagement (legacy Ted)

⦿

   

  Scrum master (legacy Ted)

     

  Test plan generation

   

⦿

  Survey generation

   

Optional

  Data analysis / reporting (coming soon)

 

Optional

⦿

  Feedback summaries (coming soon)

TBD

Optional

⦿

  Tester coaching (coming soon)

⦿

Optional

⦿

  Project insights (coming soon)

 

Optional

⦿