Centercode/Connect Help/User Management

What happens to User data when a User opts-out or is removed?

Ben Nicholas
posted this on December 16, 2011 13:27

When a User is removed from Connect or they self-remove by triggering an Opt-Out, their various types of data and contributions to the system are handled in the following manner. Both processes are similar but with a few distinct variations -- particularly how the User's personally identifiable data is handled, and what happens to their existing unique identifiers / credentials.

Removed

  • All submitted form data (Surveys, Feedback, Profiles, etc.) is retained by the system. 
  • Personal account information is retained, and "REMOVED_" is added to the beginning of their unique identifiers (Username and E-mail address). This allows for their unique identifiers to be re-used by additional system Users at a later time.
  • Signup and Recruitment User limits for that User are removed (thus an additional User can now follow any Signup or Recruitment that the removed User had utilized).
  • Report Distributions no longer go to the removed User.
  • Outstanding Password reset requests from before the removal will no longer allow site access. The removed User will be redirected to Log-in instead.

Opt-Out

  • All submitted form data (Surveys, Feedback, Profiles, etc.) is retained by the system.
  • Personal account information is removed, and "OPTOUT_" is added to the beginning of their unique identifiers (Username and E-mail address). This allows for their unique identifiers to be re-used by additional system Users at a later time.
  • Signup and Recruitment User limits for that User are removed (thus an additional User can now follow any Signup or Recruitment that the opt-out User had utilized).
  • Username is displayed as "Removed User" in place of the original Username in Tasks, Forums, and Wikis.
  • Report Distributions no longer go to the opt-out User.
  • Outstanding Password reset requests from before the opt-out will no longer allow site access. The opt-out User will be redirected to Log-in instead.
 
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